Conclusion: The path forward

How to profit from every client demand with Teamwork.com

Steering the ship toward change

IT services leaders overwhelmingly agree: operations can—and must—be improved. With nearly 60% of firms struggling to adapt to changing work practices, and 69% recognizing the potential of AI to transform their businesses, the path to greater efficiency and profitability is clear.

Yet, the biggest challenge lies in getting out of our own way. Embracing Agile methodologies, leveraging AI and automation, and breaking free from outdated, manual processes are not just options—they're necessities. The stakes are high, but so is the opportunity for those ready to take action.

What we’ve learned

Summary

The Agile advantage: In today’s rapidly changing environment, 35% of firms are successfully adopting Agile frameworks, showcasing the importance of responsiveness and collaboration to stay ahead.

AI adoption on the rise: With 34% of IT services firms planning to increase their AI adoption in 2024, teams are effectively shifting their focus toward automating tasks to boost efficiency and free up resources for higher-value work.

Manual process pitfalls: While 63% of firms recognize the drag of manual processes on productivity and profitability, many are already taking steps to implement automation and streamline operations, setting the stage for future success.

Hybrid work challenges: Despite the challenges of managing distributed teams, with 67% of leaders acknowledging the negative impact on efficiency, some teams are pioneering better strategies to keep remote workforces productive and engaged.

Leadership support is key: Although 26% of firms cite a lack of leadership support as a barrier to tech adoption, forward-thinking leaders are stepping up to champion digital transformation, driving their organizations toward success.

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Teamwork.com is here to help

As you embark on this journey of transformation, remember that you don’t have to do it alone. Teamwork.com is designed with IT services in mind, offering the tools you need to streamline operations, manage every client demand, and maximize profitability. By partnering with Teamwork.com, you’re not just adapting to change—you’re thriving in it.